100% Satisfaction Guarantee
Does your t-shirt not fit or do you want to change the color? No problem! At Idakoos we value our customers and take pride in our products. If you are not 100% satisfied with your product you can return it for a replacement or a refund within 30 days of receipt.
Please follow these 3 simple steps to an exchange or refund:
- Return your item(s) to:
1900 SW 20th St
Miami, FL 33145
(Please include a tracking number if possible, for easy tracking of your return)
- Contact our Customer Service Department to detail the problem and specify if you want a replacement or refund. Please include your tracking information (if available).
- Once we receive and confirm your tracking information (or receive your package in case you don't have one) you will receive your replacement or refund.
All information shared with Idakoos is safe. Our servers encrypt your information and ensure that it is sent via a secure connection without any chance for alterations. We do not share your information with 3rd Parties and only use Secure Payment Methods known for their Buyer Guarantees, such as PayPal and Google Checkout.
Monday-Friday 9 AM to 6 PM EST
and Saturday 9 AM to 1PM EST
For other issues or if you can't find
an answer to your question